CDCP verification — without the back-and-forth.
The Canadian Dental Care Plan changed everything for Canadian dental clinics. Millions of new patients with coverage. New eligibility checks before every appointment. A whole new portal to learn.
We built CDCP verification into Kindr Pre-Check from day one. Submit a patient, and Kindr confirms active CDCP enrollment, surfaces the income-based co-payment tier where applicable, and returns the procedure-level rules that matter for the planned treatment.
Your team gets the full picture before the patient walks in. No Sun Life portal logins. No 20-minute phone calls. No "we'll check and call you back."
What Kindr verifies for a CDCP patient.
Why CDCP takes its own workflow.
CDCP isn't a private dental plan and it doesn't behave like one. Eligibility is income-tested and re-confirmed over time, the patient's co-payment depends on a household income tier, and the procedure rules are set federally rather than by an employer plan. Your team's job is to confirm the patient is actively enrolled, surface the co-payment tier, and check that the planned treatment is covered.
On top of that, the Sun Life portal that administers CDCP wasn't built around how a dental front desk actually works — CDCP eligibility checks are a separate workflow from private claims. Kindr does the lookups, applies the CDCP rules, and hands your team a single breakdown that already accounts for the federal-program specifics.
Four things your team needs to remember about CDCP.
- 1
CDCP is administered by Sun Life — but it's not a Sun Life plan.
Sun Life runs the eligibility and claims plumbing. The plan itself is federal. Don't apply Sun Life private-plan rules to a CDCP patient.
- 2
Patients with access to private dental coverage generally don't qualify.
CDCP eligibility is income-tested and coverage-tested. A patient who has access to employer or other private dental benefits generally isn't eligible — even if they don't use that coverage. Confirm before you assume.
- 3
CDCP co-payment depends on family net income.
CDCP pays a percentage of the eligible fee based on the patient's household income tier; the patient covers the rest. Kindr surfaces the tier so the conversation with the patient is accurate the first time.
- 4
Coordination applies to government social dental programs.
Where a patient is also covered by a federal, provincial, or territorial government dental program, CDCP can coordinate with it — depending on the province or territory. Confirm the specifics rather than assuming.
What dental teams ask about CDCP verification.
Submit the patient. Kindr confirms active CDCP enrollment, the coverage period, the income-based co-payment tier where applicable, and the procedure-level rules that matter for the treatment being planned — then returns the breakdown to your dashboard.
Generally no. Access to private or employer dental coverage usually makes a patient ineligible for CDCP — even if they don't use it. If a patient presents both, treat it as an eligibility question to confirm, not a coordination-of-benefits calculation.
CDCP can coordinate with certain federal, provincial, or territorial government social dental programs, depending on the province or territory. It isn't designed to coordinate with private insurance — patients with access to private coverage generally aren't eligible for CDCP in the first place.
Same as the rest of Pre-Check: submit a patient, get the breakdown back in 15 minutes or less. No portal logins, no 20-minute phone calls.
No. CDCP patients submit the same way as any other patient in Kindr. The breakdown comes back with CDCP-specific fields — enrollment status and co-payment tier — automatically.
— No Commitment. No Credit Card
See Kindr handle a CDCP patient.
Book a demo — we'll walk through a CDCP verification end to end.