Breakdowns without the hold music.
Kindr Pre-Check is dental insurance verification, automated for Canadian clinics. We handle every call, every portal, every plan detail — so your team doesn't have to.
It used to take an hour. Now it takes seconds.
Three moments from the workday, before and after Kindr Pre-Check.
Linda is verifying a new patient with Manulife. Twenty-eight minutes on hold. Two cups of coffee. One missed call she'll have to return.
Linda submits the patient and moves on to the actual humans walking in the door. Manulife sends the breakdown back before the appointment, automatically.
A walk-in just booked for a 2:00pm cleaning. No insurance info on file. Twenty minutes of phone tree, twelve more on hold, and the carrier confirms coverage with seven minutes to spare.
Kindr Pre-Check submitted at 11:16. By 11:30, the breakdown is in the dashboard. Your team greets the patient at the door already knowing what's covered.
A new patient says they're on the Canadian Dental Care Plan. Your team still has to confirm they're actively enrolled, find the co-payment tier, and check the planned treatment is covered — a separate portal, a separate workflow, mid-afternoon.
Kindr confirms the CDCP enrollment, surfaces the co-payment tier, and returns the covered-procedure rules. Your team can tell the patient what they'll owe before treatment, not after.
What Kindr returns for a breakdown.
Every Canadian dental insurer that works with providers.
Major carriers, the Canadian Dental Care Plan, and the third-party administrators your patients actually have. Each carrier with a dedicated page is linked below.
Three steps. Most of them aren't yours.
Your team submits the patient.
Name, DOB, insurance details. A few fields, a few seconds. That's the whole job on your side.
Kindr handles the insurer.
Portals, phone trees, hold music — none of it touches your front desk. We know each carrier's quirks and we work within them.
Your team gets a coverage PDF in the dashboard.
15 minutes or less for most breakdowns. Plan details, frequencies, maximums, COB — everything your team needs to talk to the patient.
The questions your office manager will ask.
For the small number of carriers and plans that need the patient on the line, Kindr flags it and routes the verification back to your team with everything we already collected — so you're picking up where the automation stopped, not starting from zero.
Yes. Pre-Check is built for PHIPA workflows. Patient data is encrypted in transit and at rest, and access is limited to what's needed to return a breakdown. Same posture as the rest of Kindr.
Submit verifications from the Kindr dashboard or directly from your existing workflow — we'll talk through your specific PMS during onboarding. We've worked alongside the major Canadian dental PMSes.
Yes. Pre-Check and Reception are designed to work together, but each one stands on its own. Flat monthly rate per clinic either way.
Clinics tell us the same thing: hours every week on hold with insurance companies, now handled in a fraction of the time. Most see the math pay for itself in time saved alone.
Submit when the appointment is booked. Most breakdowns are back inside 15 minutes — long before the patient walks in. For walk-ins, your team gets the coverage details before the cleaning even starts.
— No Commitment. No Credit Card
See it for yourself.
Book a demo and we'll walk your team through a live verification.